About

Dexability is a digital compliance and accessibility monitoring service that helps organizations keep their websites aligned with GDPR, ADA, and WCAG standards. We focus on removing barriers by design, ensuring digital experiences are inclusive, compliant, and built responsibly from the start.

Our team comes from accessibility and compliance-adjacent environments, where we saw how difficult it can be for businesses to keep up with evolving requirements. Most organizations want to be compliant and accessible — but the tools, processes, and ongoing monitoring needed to stay that way are often fragmented or overly technical.

Dexability simplifies that. We provide productized, easy-to-adopt monitoring and accessibility services that support digital-first companies as well as brick-and-mortar businesses with their online real estate. Instead of reacting to issues after they become problems, Dexability helps teams stay ahead of risks, maintain trust, and create digital spaces that welcome everyone.

Compliance and accessibility aren't just obligations — they're commitments. Dexability gives organizations the clarity and continuous oversight needed to uphold those commitments without slowing down innovation.

Privacy Policy

Effective date: June 20, 2026  ·  Last updated: July 15, 2026

Dexability ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who we are

Dexability provides digital compliance and accessibility monitoring services (Compliance as a Service / Optimization as a Service) to businesses and organizations. Our registered contact for privacy matters is reachable through the Contact page of this site.

2. Information we collect

We collect information in the following ways:

• Information you provide directly — When you submit our contact form, we collect your name, email address, and any message content you provide.
• Usage data — We may collect standard web server logs including IP address, browser type, referring pages, and pages visited. This data is used solely for security and site improvement purposes.
• Cookies — This site uses only essential cookies necessary for the site to function. We do not use tracking, advertising, or third-party analytics cookies.

3. How we use your information

• To respond to inquiries submitted through our contact form
• To maintain the security and performance of our website
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal basis for processing (GDPR)

For individuals in the European Economic Area (EEA), our legal bases for processing personal data are:

• Legitimate interests — responding to contact form submissions and operating a secure website
• Legal obligation — where processing is required by applicable law
• Consent — where you have given explicit consent

5. Data retention

Contact form submissions are retained for a maximum of 24 months. Web server logs are retained for no more than 90 days. You may request deletion of your data at any time using the contact form.

6. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Lodge a complaint with a supervisory authority (EEA residents)
• Opt out of the sale of personal information (California residents under CCPA)

To exercise any of these rights, please use our Contact page.

7. Third-party services

Our contact form is processed through Formspree, Inc. Formspree acts as a data processor on our behalf. Their privacy policy is available at formspree.io. No other third-party services are used on this website.

8. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this site after any changes constitutes your acceptance of the revised policy.

9. Contact

For any privacy-related questions or requests, please use the Contact page on this site.

Terms of Service

Effective date: June 20, 2026  ·  Last updated: June 20, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Dexability ("Company," "we," "our," or "us"). By engaging our services or accessing this website, you agree to be bound by these Terms.

1. Services

Dexability provides digital compliance and accessibility monitoring services, including but not limited to:

• Website accessibility auditing and remediation consulting (WCAG, ADA, Section 508)
• GDPR compliance monitoring and advisory
• Ongoing compliance monitoring (Compliance as a Service — CaaS)
• Optimization and advisory engagements (Optimization as a Service — OaaS)
• One-time project-based assessments and reports

2. Acceptable use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services to:

• Violate any applicable law or regulation
• Infringe upon the rights of any third party
• Transmit false, misleading, or fraudulent information
• Interfere with or disrupt the operation of our website or services

3. Subscription-based services

Where services are provided on a subscription basis (CaaS), the following terms apply:

• Subscriptions are billed on the cycle stated in your service agreement (monthly or annual)
• Subscriptions renew automatically unless cancelled in writing at least 14 days before the renewal date
• Access to subscription services will continue through the end of the paid billing period upon cancellation
• Dexability reserves the right to modify subscription pricing with 30 days written notice

4. One-time and project-based services

Where services are provided as a one-time engagement or fixed-scope project:

• Payment terms will be stated in the applicable statement of work or invoice
• Work will commence upon receipt of any required deposit
• Deliverables and timelines are defined in the applicable service agreement

5. Intellectual property

All reports, assessments, recommendations, and materials produced by Dexability remain the intellectual property of Dexability until full payment is received, at which point a non-exclusive license to use the deliverables for the client's internal business purposes is granted. Dexability retains the right to use anonymized and aggregated findings for research and benchmarking purposes.

6. Disclaimers

Dexability's services are advisory in nature. While we apply recognized standards and best practices, we do not guarantee that implementation of our recommendations will result in legal compliance or freedom from legal claims. Compliance determinations are ultimately the responsibility of the client and their legal counsel.

Our website and services are provided "as is" without warranties of any kind, either express or implied.

7. Limitation of liability

To the maximum extent permitted by applicable law, Dexability shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim arising from these Terms shall not exceed the total fees paid by you to Dexability in the 90 days preceding the claim.

8. Governing law

These Terms are governed by the laws of the United States and the state in which Dexability is registered, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction in that state.

9. Changes to these Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms may be submitted through our Contact page.

Refund Policy

Effective date: June 20, 2026  ·  Last updated: June 20, 2026

Dexability is committed to delivering measurable value. This Refund Policy describes the conditions under which refunds may be issued for our services.

1. Subscription-based services (CaaS)

For ongoing subscription engagements:

• Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No partial-period refunds are issued for monthly subscriptions.
• Annual subscriptions: If you cancel an annual subscription within 14 days of the initial payment and no substantive work has commenced, a full refund will be issued. After 14 days, refunds are prorated based on months of service not yet delivered, at our discretion.
• Service failure: If Dexability fails to deliver contracted services for 30 or more consecutive days due to causes within our control, a prorated refund for the affected period will be issued upon written request.

2. One-time and project-based services

For fixed-scope assessments, audits, and reports:

• Deposits: Deposits paid to initiate project work are non-refundable once work has commenced.
• Pre-commencement cancellation: If you cancel a project engagement before any work has begun, a full refund of any amounts paid will be issued within 10 business days.
• Partial completion: If a project is cancelled after work has commenced but before completion, you will be billed for the proportion of work completed. Any amount paid in excess of that proportion will be refunded.
• Deliverable disputes: If a final deliverable materially fails to meet the agreed scope of work, please contact us within 14 days of delivery. We will first seek to remedy the deficiency at no additional cost. If we are unable to do so, a partial or full refund may be issued at our discretion.

3. Non-refundable items

• Rush fees or expedited service charges
• Third-party costs incurred on your behalf
• Services consumed prior to a refund request
• Setup or onboarding fees

4. How to request a refund

All refund requests must be submitted in writing through our Contact page. Please include your name, the service in question, the date of payment, and a brief description of the reason for your request. We will respond within 5 business days.

5. Processing

Approved refunds will be returned to the original payment method within 10 business days of approval. Processing times may vary depending on your financial institution.

6. Changes to this policy

Dexability reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Refund requests will be processed under the policy in effect at the time of the original payment.